OCBC Bank

Customer Service Executive (Contact Centre)

OCBC Bank(3 months ago)

OnsiteFull TimeJunior$41,336 - $56,285 (estimated)Customer Service
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About this role

A Contact Centre Customer Service role at Singapore’s longest-established bank, focused on engaging customers about consumer financial products and supporting the bank’s transformation into a future-ready organisation. The position emphasizes delivering personalised service, promoting self-service channels, and maintaining high standards of quality and compliance.

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Required Skills

  • Customer Service
  • Phone Etiquette
  • Problem Solving
  • Multitasking
  • Time Management
  • Cross-Selling
  • Quality Assurance
  • Compliance
  • Communication
  • Teamwork

Qualifications

  • Degree
  • Diploma
OCBC Bank

About OCBC Bank

ocbc.com

Discover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.

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