Senior Partner Solutions Engineer

Talkdesk(1 month ago)

London, United KingdomOnsiteFull TimeSenior$158,741 - $212,310 (estimated)Partner Solution Engineering

About this role

The Senior Partner Solutions Engineer is a senior individual contributor responsible for driving growth and technical enablement of key partners (National Partners, VARs, and System Integrators) across the UK, Benelux, and DACH regions. This role serves as the primary technical point of contact to help partners establish and scale CCaaS and CXA practices built on the Talkdesk platform, providing deep technical engagement, enablement, co-selling support, and thought leadership. The position reports to the Vice President, Partner Solution Engineering and requires regular regional travel to support partner success.

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Required Skills

Partner Enablement
Practice Development
Technical Leadership
Co-Selling
Solution Demo
Ecosystem Integration
Agentic AI
Prompt Engineering
RAG
CRM Integration

+10 more

Qualifications

Bachelor's Degree in Engineering, Computer Science, or MIS

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.