HRtechX

Senior Payroll Customer Success Manager - AMER

HRtechX(12 days ago)

RemoteFull TimeSenior$46,600 - $118,000Customer Success
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About this role

The Payroll (PAY) Customer Success Manager at Remote is a senior customer-facing role focused on supporting customers who use Remote’s global payroll and HR products. The role acts as a trusted advisor and advocate for payroll solutions, contributing to customer growth and long-term retention across Remote’s international client base.

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Required Skills

  • Customer Success
  • Account Management
  • Global Payroll
  • HRIS
  • Stakeholder Management
  • Onboarding
  • Retention
  • Upselling
  • Communication
  • Project Management

+2 more

HRtechX

About HRtechX

remote.com

Remote is a global HR platform and Employer of Record that helps companies hire, onboard, pay, and manage international employees and contractors quickly. It combines global payroll, tax and compliance, benefits and equity administration, and contractor management into a single service to keep distributed teams legally compliant across jurisdictions. Remote automates payroll, tax withholding and reporting while providing localized employment contracts and benefits, reducing the legal and administrative burden of cross‑border hiring. Startups and enterprises use it to scale internationally without building local entities.

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