Senior Routing & Channel Optimization Coordinator
Airbnb(20 days ago)
About this role
This role within the Channel Performance and Optimization team will contribute to the strategic direction of the team and support key deliverables for both the team and the overall business. The ideal candidate will bring analytics, organization, and communication skills, while having a strong understanding of routing configuration and customer experience across multiple channels.
Required Skills
- Routing Configuration
- Data Analytics
- Customer Experience
- Genesys Administration
Qualifications
- Bachelor's Degree in Business Discipline
About Airbnb
airbnb.comAirbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.
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