Senior Sales Engineer, Cognigy

NICE

2 months ago

3.8 on Glassdoor

United States

Hybrid

Full Time

Medior

1 applicant

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About this role

A Presales Engineer at NiCE Cognigy partners with sales to translate customer needs into technical solutions, supporting discovery, demos, technical deep dives, and POCs. The role acts as a trusted advisor bridging technology and business value for enterprise customers and staying current on the competitive landscape. It also enables internal teams through technical training and cross‑functional collaboration within a fast‑paced, global AI-first CX company.

Skills

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.