Raymond James & Associates, Inc., Research Division

Senior Specialist, Help Desk Support

Raymond James & Associates, Inc., Research Division(27 days ago)

HybridFull TimeJunior$53,831 - $72,250 (estimated)Information Technology
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About this role

A frontline technical support specialist at Raymond James providing customer-facing assistance in a contact center to ensure superior service and first-contact resolution. The role is based in Denver on a hybrid schedule with an initial six-week onsite training period.

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Required Skills

  • Operating Systems
  • Mobile Devices
  • Networking
  • Business Applications
  • Security Products
  • Financial Applications
  • Troubleshooting
  • Customer Service
  • Communication
  • Data Entry

+4 more

Qualifications

  • Associate's in Computer and Information Science
  • Associate's in Computer Systems Analysis
  • High School Diploma
  • HDI Certification (within 1 year)

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