Senior Success Account Manager (US Shift)
Commvault(15 days ago)
About this role
A Senior Success Account Manager at Commvault manages strategic post-sales relationships within the Cloud Success Services organization, ensuring enterprise customers realize ongoing value from Commvault solutions. The role focuses on long-term retention and aligning cross-functional teams to customer needs while supporting the company’s largest accounts.
Required Skills
- Account Management
- Escalation Management
- Customer Success
- Stakeholder Management
- Technical Competency
- Communication
- Project Management
- Problem Solving
- Relationship Building
- Incident Management
+2 more
Qualifications
- Commvault Certified Professional
About Commvault
commvault.comNew Relic is a cloud-based observability platform that helps engineering and DevOps teams monitor, troubleshoot, and optimize applications, infrastructure, and customer experiences in real time. Its suite includes application performance monitoring (APM), distributed tracing, logs, infrastructure and Kubernetes monitoring, synthetic and real-user monitoring, dashboards, alerts, and a unified telemetry data platform for ingesting and querying metrics, traces, and logs. Developers and SREs use New Relic to instrument code and systems, correlate telemetry across services, speed incident response, and drive performance improvements.