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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
harvey
The Senior Technical Customer Experience (CX) Specialist serves as the primary escalation point for complex, technical, or nuanced customer issues while remaining hands-on in the support queue. This role involves leading customer calls, managing bugs end-to-end, and acting as a trusted partner to Product and Engineering teams. The position focuses on raising the technical bar of the team by mentoring peers and translating learnings into scalable improvements.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2022
Harvey is a professional-class AI platform designed to meet the standards of the world’s leading professional services firms. It delivers AI tailored for law, helping legal teams automate drafting, research, and routine workflows. The platform emphasizes governance, security, and compliance to align with firm requirements. By providing scalable AI tools, Harvey enables law firms and other professional services to work faster while maintaining quality and risk controls.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for harvey.
21% above the average for this role