Senior Technical Success Manager

New Relic(3 days ago)

RemoteFull TimeSenior$203,000 - $254,000Customer Success

About this role

This role at New Relic offers an opportunity to work closely with customers to ensure their success with the company's observability platform. The position involves building strong technical relationships, supporting product adoption, and collaborating with sales to identify growth opportunities.

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Required Skills

Customer Success
Technical Support
Product Adoption
Relationship Building
Software Industry
Cloud Technologies
Monitoring Tools
Communication
Problem Solving
Account Management

About New Relic

newrelic.com

New Relic is a cloud-based, all‑in‑one observability platform (New Relic One) that helps engineers monitor, debug, and improve their entire software stack. It combines APM, infrastructure and container metrics, distributed tracing, logs, dashboards, alerts, and many integrations into a single UI and query language, with Quickstarts that make instrumentation fast. Offered as SaaS with a free tier (no credit card required), New Relic is built for developers and operations teams to accelerate troubleshooting, optimize performance, and gain end‑to‑end visibility across services and cloud environments.

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