Senior Technical Support Engineer

ChargePoint(11 days ago)

RemoteFull TimeMedior$52,500 - $110,000Technical Support

About this role

An Owner Support Specialist at ChargePoint provides customer-facing technical support for the company’s EV charging network and cloud-connected charging stations. The role serves as a liaison between customers, field service partners, and engineering teams to help ensure reliable charging operations and a positive customer experience.

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Required Skills

Network Troubleshooting
Software Troubleshooting
Hardware Troubleshooting
Integrations
Customer Support
Communication
Project Management
Remote Troubleshooting
Configuration
Installation Coordination

+1 more

Qualifications

Bachelor's Degree in a Technology-Related Field

About ChargePoint

chargepoint.com

ChargePoint is a leading electric vehicle (EV) charging company that operates one of the world’s largest networks of charging stations across the U.S., Europe and Australia. It designs and sells charging hardware for homes, businesses and fleets and provides cloud-based software, network services and a mobile app for station management, payments and driver access. ChargePoint partners with property owners, fleets, automakers and utilities to deploy, monitor and scale charging infrastructure. Its platform emphasizes interoperability, roaming and analytics to help accelerate EV adoption and reduce transportation emissions.