Senior Telephony Engineer

SoFi(2 months ago)

RemoteFull TimeSenior$95,440 - $128,853 (estimated)Operations

About this role

The Senior Telephony Engineer is an individual contributor on the Operations Infrastructure team responsible for supporting and maintaining the systems and integrations that power SoFi’s Operations organization. The role combines technical expertise, process understanding, and analytical insight to optimize member interactions within the telephony platform and drive data-informed improvements. The engineer partners with Product, Engineering, and Operations stakeholders to deliver reliable, well-documented, and scalable solutions that improve operational efficiency and member experience.

View Original Listing

Required Skills

Telephony
Solutions Architecture
Enterprise Applications
Systems Administration
Program Management
SaaS Platforms
System Integrations
Workflow Design
Reporting Tools
Data Analysis

+6 more

About SoFi

sofi.com

Welcome is a digital design and engineering studio that builds websites, web apps, and branded online experiences for startups and enterprises. They combine user‑centered UX/UI design, front‑end and back‑end engineering, and performance and accessibility optimization to deliver polished, responsive products. Services include product strategy, visual design, development, and ongoing support or optimization. Clients pick Welcome for fast iteration, clean typography and layouts, and developer‑friendly, measurable outcomes.

View more jobs at SoFi →