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© All Rights Reserved. ApplyBlast.com
Digicel
Digicel is seeking an experienced technical practitioner to handle advanced front-line intake, diagnosis, restoration, and customer communication for its Business customer and managed-services portfolio. The role serves as the senior escalation point within the Tier 1 function, leading complex troubleshooting, supporting major incidents, and coaching Tier 1 Engineers. The position requires strong expertise in telecommunications, incident management, and ITIL practices to ensure service availability and contractual commitments are met.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Digicel.