Senior Win/Loss & Customer Insights Analyst

MongoDB(18 days ago)

HybridFull TimeMedior$98,258 - $130,610 (estimated)Customer Insights

About this role

A member of MongoDB’s Win/Loss & Customer Insights team focused on owning the Voice of the Customer and generating customer-backed insights to inform product, GTM, and leadership decisions. The role centers on understanding buyer decision drivers and translating customer truth into strategic guidance and reports that influence roadmap and positioning.

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Required Skills

Interviewing Mastery
Thematic Coding
Qualitative Analysis
Insight Synthesis
Commercial Judgment
Stakeholder Management
Competitive Analysis
Executive Reporting
Dovetail
Gong

+1 more

About MongoDB

mongodb.com

MongoDB is a general-purpose, document-oriented database platform that uses a flexible, JSON-like data model (BSON) to help developers build modern applications. It’s available as self-managed software and as MongoDB Atlas, a fully managed cloud database service offering global clusters, automated scaling, backups, and enterprise-grade security. The platform delivers ACID transactions, a rich query and aggregation framework, full-text and vector search, change streams, mobile sync, and integrated tools for app services, analytics, and visualization. Widely adopted by startups and enterprises, MongoDB positions itself as an AI-ready database to accelerate time-to-market for data-driven applications.