Service Desk Agent 1- Pulse Bengaluru, India
Diversified
About this role
A Service Desk Pulse Tier I Agent provides initial support by monitoring systems, diagnosing issues, and resolving or escalating technical problems. The role involves proactive system monitoring, incident management, client communication, and collaboration with higher-tier support team members to ensure system stability and client satisfaction.
Skills
About Diversified
onediversified.comDiversified is a global audio-visual and media technology firm that designs and builds experiential environments for clients in media, retail, sports, corporate, and government sectors. They provide end-to-end services including strategy and creative, system design and engineering, technology integration, installation, and ongoing managed services. Diversified delivers immersive AV, digital signage, broadcast and collaboration solutions to modernize communications and visitor experiences. Clients rely on their technical expertise and global delivery capability to execute complex, large-scale projects.
About Diversified
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Diversified.
Salary
$48k – $65k
per year
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