Service Desk Agent L1 with German- night shift
D-ploy
About this role
A Service Desk Agent L1 with German language skills is responsible for providing initial technical support to customers, handling common issues, and escalating more complex problems to higher levels. The role involves working during night shifts and supporting users in an Information Technology and Services environment.
Skills
About D-ploy
d-ploy.chIndustry
Technology
D-ploy is a dynamic IT services and engineering solutions provider, specializing in customized technology strategies that enable businesses to thrive. The company offers a broad range of services, including managed IT, cloud solutions, and cybersecurity, aimed at enhancing operational efficiency and promoting digital transformation. With a focus on delivering tailored solutions and exceptional customer support, D-ploy empowers organizations to maximize their technology investments and achieve their strategic objectives.
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About D-ploy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for D-ploy.
Salary
$45k – $61k
per year