Service Desk Analyst (Presencial en CDMX)
DXC Technology(1 month ago)
About this role
A Help Desk Agent at DXC provides first‑level IT support within the Modern Workplace organization, serving as the primary point of contact for employees experiencing technology issues. The role supports employees’ access to applications, devices, and networks to enable secure, efficient work. It is positioned within DXC’s global IT services environment focused on collaboration, learning, and inclusion.
Required Skills
- Windows OS
- Email Support
- Web Browsers
- Ticketing Tools
- Remote Access
- VPN
- Desktop Setup
- Customer Service
- Communication
- Incident Management
+2 more
Qualifications
- Technical Degree
- Bachelor's Degree in Systems or Computer Science
About DXC Technology
dxc.comDXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.
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