AWE plc

Service Desk Analyst

AWE plc(1 month ago)

OnsiteFull TimeMedior$53,858 - $73,076 (estimated)Information Technology
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About this role

A Service Desk Analyst at Arriva is a full-time, permanent IT role based in Sunderland supporting the Arriva Group's users. The role sits within the Service Desk Team, operates on a shift rota, and forms part of the wider IT organisation of a major European passenger transport company.

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Required Skills

  • ITIL
  • Troubleshooting
  • Incident Management
  • Ticketing
  • Active Directory
  • Office 365
  • Azure
  • Intune
  • Networking
  • Remote Support

+5 more

Qualifications

  • ITIL Foundation

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