Service Desk Analyst
AWE plc(1 month ago)
About this role
A Service Desk Analyst at Arriva is a full-time, permanent IT role based in Sunderland supporting the Arriva Group's users. The role sits within the Service Desk Team, operates on a shift rota, and forms part of the wider IT organisation of a major European passenger transport company.
Required Skills
- ITIL
- Troubleshooting
- Incident Management
- Ticketing
- Active Directory
- Office 365
- Azure
- Intune
- Networking
- Remote Support
+5 more
Qualifications
- ITIL Foundation
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