Service Desk Analyst
US0013 Sysco Central Texas (Division of USA I)(5 months ago)
About this role
A Service Desk Analyst at Sysco LABS is a front-line member of the company’s technology support organization, supporting Sysco’s digital operations across its global foodservice business. The role sits within the innovation arm (Sysco LABS) that builds and maintains enterprise-grade technology solutions and contributes to service continuity and customer experience. The position operates within a hybrid work arrangement and supports cross-functional engagement with engineering and operations teams.
Required Skills
- ServiceNow
- Customer Support
- Incident Management
- Troubleshooting
- Microsoft Office365
- ITSM
- Cloud Architecture
- Communication
- On-Call
- Shift Work
Qualifications
- 4 Years University (Preferred)
- ITIL (ITSMv3) Certification (Preferred)
- AWS Certification (Preferred)
- Microsoft Certified Systems Engineer (MSCE) (Preferred)
About US0013 Sysco Central Texas (Division of USA I)
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