Service Desk Team Leader
Unisys(4 months ago)
About this role
A technical support role at Unisys serving as an escalation point for more complex IT incidents and supporting the broader support organization. The position focuses on ensuring timely resolution of issues, communicating outcomes to stakeholders, and contributing to continuous improvement of support processes.
Required Skills
- Troubleshooting
- Hardware Maintenance
- Software Maintenance
- Voice Communications
- Voicemail Systems
- Network Connectivity
- Remote Access
- Printing Support
- Incident Management
- Problem Solving
+2 more
Qualifications
- Diploma or GED
- ITIL Certification
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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