Service Manager - SaaS Finance
Avaloq
About this role
The Service Manager at Avaloq is responsible for coordinating between customers, internal teams, and service providers to ensure high-quality service delivery in accordance with SLAs. The role involves monitoring and reporting on service performance, managing escalations, and maintaining clear communication across stakeholders to facilitate a seamless IT service environment.
Skills
About Avaloq
avaloq.comAvaloq is a provider of premium wealth management and cloud banking software and services, positioning itself as a leader in wealth management technology. It supplies core banking and digital front‑office platforms, cloud/SaaS and managed services, and professional services that help banks and wealth managers streamline operations, increase efficiency, and improve client experience. As part of NEC, Avaloq combines global reach and investment capacity with secure, compliance‑focused technology and implementation support.
About Avaloq
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Avaloq.
Salary
$144k – $188k
per year