NCR Atleos

Service Planner (II) - India

NCR Atleos(1 month ago)

Mumbai, IndiaOnsiteFull TimeMedior$68,132 - $92,175 (estimated)Customer Service
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About this role

The Subject Matter Expert at NCR Atleos is a call management role within service operations supporting financial institutions and retail customers. The position provides territory-level governance to ensure contracted service standards are met and acts as a central point of contact between field teams, management, and logistics. The role operates within a 24x7 call management environment based out of Atlanta.

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Required Skills

  • Work Order Management
  • Scheduling
  • Escalation Management
  • Communication Skills
  • Resource Planning
  • Parts Coordination
  • Mapping Tools
  • PC Literacy
  • Call Management

Qualifications

  • Graduate Degree
NCR Atleos

About NCR Atleos

ncratleos.com

Delivering exceptional ATM & ITM solutions, NCR Atleos empowers financial institutions & retailers to expand access & optimize branch operations.

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