Shift Lead, Service Desk
Apria(4 months ago)
HybridFull TimeSenior$161,923 - $215,582 (estimated)Information Technology
Apply NowAbout this role
Owens & Minor is hiring a Senior Service Desk Associate to support its Global Service Desk within Infrastructure Managed Services. The role serves as a key point of contact for end users and also functions as an escalation resource for other service desk associates. It operates within a large, global healthcare company supporting technology and operations across the continuum of care.
Required Skills
- Service Desk
- Technical Support
- Incident Management
- ServiceNow
- Troubleshooting
- Remote Support
- Hardware Support
- Software Support
- Customer Service
- SLA Management
+6 more
Qualifications
- High School Diploma
- CompTIA A+
- CompTIA Network+
- ITIL
- Associate Degree
- Bachelor’s Degree
About Apria
apria.comApria is a leading US provider of home medical equipment delivery and clinical support, with services for COPD, sleep apnea, wound therapy, and more.
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