Care.com

SMB Account Manager

Care.com(3 days ago)

HybridFull TimeSenior$60,000 - $70,000Customer Service
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About this role

Care.com is a leading platform providing family care solutions, aiming to help families find and manage high-quality care options. The company offers a variety of services to meet the evolving needs of families and caregivers worldwide.

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Required Skills

  • Customer Service
  • Client Management
  • Salesforce
  • Negotiation
  • Communication
  • Relationship Building
  • Web Technologies
  • Reporting
  • Strategic Planning
  • Team Collaboration
Care.com

About Care.com

care.com

Care.com is an online marketplace that connects families with caregivers — including babysitters, nannies, tutors, pet sitters, senior caregivers, and housekeepers. The platform offers searchable local provider profiles with reviews and optional background checks, plus employer services such as HomePay for nanny payroll and tax support. It also features job listings, resources, and tools to simplify hiring and managing in‑home care. Care.com’s mission is to make it easier for families to find better care, operating across multiple countries to serve both care seekers and providers.

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