Storable

Software Support Manager

Storable (5 days ago)

RemoteFull TimeManager$76,000 - $110,000Customer Support
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About this role

A Software Support Manager responsible for leading a payments-focused support team that serves self-storage clients and later other verticals. The role owns the strategy and execution for the inbound software support function, focusing on scalable processes, operational efficiency, and excellent client satisfaction. The manager partners with internal and external stakeholders to advocate for the client experience.

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Required Skills

  • Payment Processing
  • Strategic Leadership
  • Team Management
  • Support Workflows
  • KPI Tracking
  • CSAT
  • Salesforce
  • Analytics
  • Communication
  • Knowledge Management

+2 more

Qualifications

  • Bachelor's Degree
  • Authorization to Work in the U.S.
Storable

About Storable

storable.com

Storable provides software and technology solutions for self‑storage owners and operators, helping them run, market, and grow their facilities. Its platform combines property management tools with payments, online rentals, access control integrations, automation, and analytics to streamline operations and drive revenue. Storable targets owners and operators seeking an integrated, scalable solution and offers demos and customer support to simplify adoption.

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