Apollo.io

Customer Support

Apollo.io(1 month ago)

Mexico City, MexicoOnsiteFull TimeJunior$67,489 - $90,293 (estimated)Customer Support
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About this role

Apollo.io is hiring a Product Advocate based in Mexico City who will act as a product expert and champion for customers, helping them achieve their goals while supporting Apollo’s values-driven culture. The role requires strong communication, deep product understanding, and collaboration across teams to improve customer outcomes and support processes. Candidates must be fully fluent in English and able to work in a dynamic, AI-native SaaS environment.

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Required Skills

  • Product Knowledge
  • Customer Support
  • Technical Support
  • Troubleshooting
  • CRM
  • Live Chat
  • Ticketing
  • SLA Management
  • CSAT
  • Time Management

+10 more

Apollo.io

About Apollo.io

apollo.io

This company is a go-to-market platform that helps revenue teams generate and manage pipeline across outbound prospecting, inbound lead capture, contact enrichment, and deal tracking. It bundles automation, data enrichment, and analytics with CRM and third‑party integrations so sales and marketing teams can run scaled sequences, qualify leads faster, and surface higher‑quality opportunities. The product is aimed at growth and enterprise sales organizations that want to improve conversion rates, shorten sales cycles, and get clearer visibility into pipeline performance.

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