SOLUTIONS ARCHITECT (100% Remote outside of Canada)

Wishpond Technologies(1 month ago)

RemoteFull TimeMedior$101,217 - $135,958 (estimated)Customer Success

About this role

The Solutions Architect at SalesCloser.ai leads and owns the customer onboarding experience for the company’s conversational AI platform. The role focuses on teaching and guiding customers to configure, manage, and optimize their own AI agents rather than building them on their behalf. Acting as a bridge between Sales, Technical Account Managers, and Customer Success, the position ensures customers leave onboarding confident, informed, and aligned with platform standards. The Solutions Architect contributes directly to client adoption and long-term success across Canada and the US from a fully remote setting.

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Required Skills

Client Onboarding
Customer Enablement
Implementation Support
Customer Success
AI Agents Configuration
Technical Training
Workflow Design
Requirements Gathering
Project Coordination
Stakeholder Management

+6 more

About Wishpond Technologies

wishpond.com

Wishpond is an AI-powered marketing platform that helps small and mid-sized businesses generate leads and convert visitors using landing pages, popups, contests/giveaways, and email marketing. It combines drag-and-drop builders, marketing automation, CRM-style lead management, and campaign analytics to streamline ideation, automate execution, and optimize conversion. With templates, integrations, and AI-driven content and campaign suggestions, Wishpond aims to let teams launch faster and scale smarter without heavy technical resources.