CUSTOMER SUCCESS MANAGER (100% Remote outside of Canada)

Wishpond Technologies(1 month ago)

RemoteFull TimeManager$133,575 - $175,095 (estimated)Customer Success

About this role

The Customer Success Manager at SalesCloser.ai oversees a global, remote customer success team to ensure partner satisfaction and long-term platform value. The role is responsible for aligning customer success initiatives with business objectives, managing key accounts, and driving retention and growth in a SaaS environment. The manager will work closely with Sales, Product, and Data teams, serving as the voice of the customer to influence product and process improvements. This position is fully remote, operating primarily on Pacific Time business hours.

View Original Listing

Required Skills

Customer Success Strategy
Team Leadership
Stakeholder Management
Cross Functional Collaboration
Customer Retention
User Adoption
Customer Engagement
Account Management
Churn Reduction
Voice Of Customer

+19 more

Qualifications

5-7 Years Customer Success Experience
5-7 Years Account Management Experience
SaaS Experience
Degree Or Diploma
Sales Experience

About Wishpond Technologies

wishpond.com

Wishpond is an AI-powered marketing platform that helps small and mid-sized businesses generate leads and convert visitors using landing pages, popups, contests/giveaways, and email marketing. It combines drag-and-drop builders, marketing automation, CRM-style lead management, and campaign analytics to streamline ideation, automate execution, and optimize conversion. With templates, integrations, and AI-driven content and campaign suggestions, Wishpond aims to let teams launch faster and scale smarter without heavy technical resources.