Solutions Architect

Sona(1 month ago)

HybridFull TimeSenior$138,486 - $185,445 (estimated)Customer

About this role

A Solutions Architect at Sona is responsible for providing technical and product consultation to customers during the implementation process, leveraging in-depth knowledge of workforce management solutions. The role involves collaborating with sales, project management, and product teams to deliver tailored configurations that meet customer needs, ensuring clarity on scope and objectives while maximizing ROI. Additionally, the Solutions Architect will champion user acceptance testing and maintain documentation to support ongoing product development and customer training.

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Required Skills

Consultation
Workforce Management
Product Configuration
Scope Documentation
Project Collaboration
Customer Training
UAT Championing
Industry Trends
Solution Design
Presentation Skills

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About Sona

www.getsona.com

Sona is an advanced workforce management platform designed for the modern frontline, offering solutions for scheduling, HR, employee engagement, and payroll. It combines intuitive AI-driven capabilities to streamline operations, reduce labor costs, and enhance team dynamics across various industries, including hospitality, social care, restaurants, and retail. Companies leverage Sona's features to optimize staffing, improve employee well-being, and drive operational efficiency, ultimately empowering teams to deliver exceptional service and accelerate growth.