About this role
A Solutions Specialist at Sona is responsible for configuring the AI-native frontline workforce management platform to meet customer needs, ensuring successful implementations and managing multiple projects in collaboration with a Project Manager and Solutions Architect. This technical role involves data management, system configuration, user acceptance testing, and delivering training sessions, while troubleshooting challenges and providing feedback to enhance the platform. The position requires strong problem-solving skills, expertise in SQL and Excel, and a customer-centric approach to stakeholder management.
Required Skills
- Customer Data Management
- System Configuration
- User Acceptance Testing
- Training Delivery
- Hypercare Support
- Data Flow Understanding
- Proactive Learner
- SQL
- Advanced Excel
- JSON
+5 more
About Sona
www.getsona.comSona is an advanced workforce management platform designed for the modern frontline, offering solutions for scheduling, HR, employee engagement, and payroll. It combines intuitive AI-driven capabilities to streamline operations, reduce labor costs, and enhance team dynamics across various industries, including hospitality, social care, restaurants, and retail. Companies leverage Sona's features to optimize staffing, improve employee well-being, and drive operational efficiency, ultimately empowering teams to deliver exceptional service and accelerate growth.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Sona
Similar Jobs
Acceptance Test Bench Development - Internship
The Exploration Company(1 month ago)
Solution Advisor, Professional Services
Zip(26 days ago)
Staff Infrastructure System Engineer (f/m)
Ledger(2 months ago)
Risk Analyst
Ruby Labs(2 months ago)
System Administrator (m/f/d)
voize(2 months ago)
Customer Success Manager
Hook(25 days ago)