Solutions Specialist

Sona

3 months ago

3.5 on Glassdoor

United Kingdom

Hybrid

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Solutions Specialist at Sona is responsible for configuring the AI-native frontline workforce management platform to meet customer needs, ensuring successful implementations and managing multiple projects in collaboration with a Project Manager and Solutions Architect. This technical role involves data management, system configuration, user acceptance testing, and delivering training sessions, while troubleshooting challenges and providing feedback to enhance the platform. The position requires strong problem-solving skills, expertise in SQL and Excel, and a customer-centric approach to stakeholder management.

Skills

About Sona

www.getsona.com

Sona is an advanced workforce management platform designed for the modern frontline, offering solutions for scheduling, HR, employee engagement, and payroll. It combines intuitive AI-driven capabilities to streamline operations, reduce labor costs, and enhance team dynamics across various industries, including hospitality, social care, restaurants, and retail. Companies leverage Sona's features to optimize staffing, improve employee well-being, and drive operational efficiency, ultimately empowering teams to deliver exceptional service and accelerate growth.