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Solutions Consultant at Genesys - ApplyBlast

Solutions Consultant

Genesys

4 months ago

Greece

Hybrid

Full Time

Junior

0 applicants

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About this role

As a Pre-Sales Consultant at Genesys, you will engage with customers to understand their business needs and articulate the value of Genesys Cloud CX solutions. You will support and lead RFPs, deliver compelling presentations, and design custom demos tailored to customer requirements. This role involves managing pre-sales projects, leading Proof of Concept initiatives, and collaborating with cross-functional teams to drive solution innovation.

Responsibilities

Engage with customers to understand business needs and articulate Genesys Cloud value
Support and lead RFP and RFI processes for new opportunities
Deliver compelling presentations to key stakeholders across various industries
Design and execute custom demos tailored to specific customer requirements
Manage multiple pre-sales projects to ensure smooth execution and alignment

Skills

Qualifications

Degree in Computer Science, Engineering, Telecommunication, or Business2+ years of CX experience as a pre-sales consultant or business analyst

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.