Sr. Customer Success Manager- Toronto, NYC, Austin

Cockroach Labs(1 day ago)

HybridFull TimeSenior$145,000 - $160,000Customer Success

About this role

Customer Success Manager at Cockroach Labs serving as a trusted advisor to enterprise customers, focused on driving value realization from CockroachDB. The role partners across Sales, Product, Engineering, and Support to ensure customers achieve measurable outcomes and long-term success. Candidates must be based in Toronto, NYC, or Austin.

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Required Skills

Customer Success
Account Management
Program Management
Stakeholder Management
Renewal Management
Product Knowledge
Databases
Distributed Systems
Executive Presentations
Cross-Functional Collaboration

About Cockroach Labs

cockroachlabs.com

Cockroach Labs develops CockroachDB, a distributed SQL database engineered for cloud-native, always-on applications. CockroachDB provides standard SQL (Postgres wire-compatible) with ACID transactions, strong consistency, and horizontal scaling so data can be geo-distributed and survive region or node failures. The company offers both a managed cloud service (CockroachCloud) and self-hosted deployments, and its platform is used by enterprises such as Comcast, Lush, and Bose. CockroachDB is aimed at teams that need resilient, low-latency transactional performance across regions and clouds.