Sr. Customer Success Operations Manager
6sense
About this role
The Senior Customer Success Operations Manager at 6sense is responsible for enhancing the efficiency and effectiveness of the Customer Success organization through developing processes, tools, and metrics. The role acts as a strategic partner, overseeing operational excellence, strategic initiatives, data management, cross-functional collaboration, training, and support to drive customer satisfaction, retention, and growth.
Skills
About 6sense
6sense.com6sense is a B2B revenue AI and account engagement platform that helps marketing and sales teams find, prioritize, and engage accounts that are in-market. It combines intent signals, first- and third-party data, and predictive machine learning to surface buying-stage insights and recommend the best accounts and actions to pursue. The platform integrates with CRM, marketing automation, and sales engagement tools to sync account intelligence and automate targeted, multi-channel outreach. Companies use 6sense for account-based marketing, demand generation, and sales acceleration to grow pipeline and improve win rates.
Recent company news
TechCrunch6sense founder Amanda Kahlow raises $30 million for new human-replacement AI sales startup 1mind
Nov 10, 2025
Yahoo Finance6sense Named Among the Fastest-Growing Companies in North America on the 2025 Deloitte Technology Fast 500™
Nov 24, 2025
Business Wire6sense Named a Leader in Independent Evaluation of Revenue Marketing Platforms for B2B
1 month ago
NewswireINFUSE Named 2025 6sense Breakthrough Award Winner
Nov 13, 2025
The Tech Buzz6Sense founder raises $30M for AI agent that replaces sales teams
Nov 10, 2025
About 6sense
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for 6sense.
Salary
$107k – $157k
per year