Sr Manager Customer Success (Hybrid)
American Medical Association
About this role
The American Medical Association is seeking a Sr. Manager Customer Success to oversee the post-sale customer experience for its educational products, manage a team of customer success managers, and develop systems to drive engagement and growth. The role involves strategic planning, cross-functional collaboration, and enhancing customer retention within a healthcare-focused environment.
Skills
Qualifications
About American Medical Association
ama-assn.orgThe American Medical Association (AMA) is a professional association representing physicians, residents, and medical students that works to advance the art and science of medicine and improve public health. It develops policy and ethical guidance, provides clinical resources and continuing medical education, and maintains key industry standards such as the CPT coding system. The AMA publishes medical research and news (including the JAMA Network) and advocates for physicians and patients on legislative, regulatory, and payment issues. Its programs and membership efforts focus on improving care quality, practice efficiency, and population health.
About American Medical Association
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$103k – $136k
per year