Sr. Salesforce Consultant, Service Cloud Voice

NeuraFlash(1 month ago)

HybridFull TimeMedior$80,784 - $108,059 (estimated)Professional Services

About this role

NeuraFlash, Part of Accenture, is hiring for a client-facing role focused on delivering AI-enabled contact center and Salesforce solutions to drive customer transformation. The position partners across internal teams and customers to support solution delivery, adoption of new Salesforce capabilities, and the integration of generative AI technologies. It contributes to advancing best practices and outcomes within the firm’s Salesforce and contact center practice.

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Required Skills

Business Analysis
Process Mapping
Requirements Writing
Salesforce
Service Cloud Voice
Amazon Connect
Technical Specifications
Contact Center Design
Project Management
Client Communication

+6 more

About NeuraFlash

neuraflash.com

NeuraFlash is a GenAI-focused consulting and solutions firm and a certified Salesforce and AWS partner that builds custom AI-powered business applications. They help enterprises transform service, sales, and operations with offerings that include implementation, managed services, analytics & insights, and change management, plus packaged Salesforce solutions like Agentforce and Agentforce for Voice. Combining platform engineering, data strategy, and operational change, NeuraFlash positions itself as a trusted implementation partner for deploying scalable AI and cloud solutions.