Presales Architect - Voice AI, CPaaS, Contact Center
Twilio(1 month ago)
About this role
The Presales Architect — Voice AI, CPaaS, Contact Center at Twilio consults on complex, multi-product opportunities and partners closely with sales, solutions engineering, and enterprise strategists. The role scopes, designs, and validates how Twilio solutions fit into customer ecosystems while communicating a long-term product vision. It also drives cross-functional collaboration with product, engineering, and marketing to surface customer patterns and influence product strategy.
Required Skills
- Presales
- Solution Architecture
- CPaaS
- Contact Center
- Voice Channels
- Digital Channels
- IVR
- Routing
- CRM Integration
- Analytics
+6 more
About Twilio
twilio.comTwilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Twilio
Similar Jobs
Mid-Market Account Executive (API/CPaaS)
Vonage(7 days ago)
Tech Ops/Sales Support -Team Lead/AM - CPaaS & Whatsapp business API
Paytm(22 days ago)
Senior Presales Consultant
Ada(26 days ago)
Director of Solution Engineering, PreSales
Sanity(1 month ago)
Solution Engineer
NICE(11 days ago)
Presales Consultant
Tarjama&(4 months ago)