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© All Rights Reserved. ApplyBlast.com
ShipperHQ
ShipperHQ is seeking a customer-focused Senior Technical Support Engineer to diagnose and resolve complex technical issues while delivering a high standard of support. The role requires balancing strong technical troubleshooting skills with a customer experience mindset to build trust and communicate clearly with clients. This position involves collaborating with internal teams, maintaining documentation, and contributing to continuous process improvements within a fast-paced, product-led environment.
ShipperHQ is a shipping checkout experience platform that helps ecommerce merchants control and optimize how shipping rates and delivery options are presented at checkout. It provides carrier integrations, rate-shopping and rules-based logic (dimensional weight, multi-origin, product-specific rules, delivery/pickup options) to produce accurate, customized shipping choices. ShipperHQ integrates with major ecommerce platforms and is trusted by thousands of merchants worldwide to reduce shipping cost, simplify complex fulfillment, and improve conversion.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ShipperHQ.
ShipperHQ didn’t post a salary, so this is our estimate from similar listings.