STA Bac+5 – Chargé de Relation Consommateurs et Satisfaction Client - H/F
RENAULT DO BRASIL S.A.(2 months ago)
About this role
A position within the Customer Relations Service where the candidate will participate in structuring the department, implementing monitoring tools, tracking action plans, and handling simple customer complaints to improve client satisfaction and internal process quality. The role will involve creating monthly reports on complaint management and tracking corrective action plans.
Required Skills
- Customer Relationship
- Reporting
- Complaint Handling
- Process Improvement
- Analytical Skills
Qualifications
- Master 2 Marketing
- Communication
- Management of Customer Relations
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