Talkdesk

Solutions Engineer - Healthcare & Life Sciences (East)

Talkdesk(7 days ago)

WashingtonOnsiteFull TimeSenior$144,000 - $235,000Solutions Engineering
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About this role

The Healthcare & Life Sciences Solutions Engineer at Talkdesk is a strategic expert who advises healthcare organizations on AI-powered contact center and CX solutions. The role partners with sales throughout the entire lifecycle to qualify opportunities, design solutions, and drive value for provider, payer, and digital health customers.

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Required Skills

  • Healthcare Expertise
  • Solution Architecture
  • Pre-Sales
  • Technical Demos
  • Presentations
  • HIPAA Compliance
  • Clinical Workflows
  • CRM Integration
  • SaaS
  • RFP Responses

+2 more

Qualifications

  • B.S. Computer Science
  • B.S. Software Engineering
  • B.S. MIS
Talkdesk

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.

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