Staff TechOps & Support Engineer
Sumerge(9 months ago)
About this role
A Mid-Senior Technical Support Engineer at Sumerge delivers advanced technical expertise to ensure customers receive timely, accurate solutions and derive maximum value from the company's offerings. The role serves as a trusted client contact and collaborates across teams to support customer success and product adoption.
Required Skills
- Troubleshooting
- Debugging
- Coding
- Testing
- Documentation
- Customer Communication
- Root Cause Analysis
- Fix Development
- Team Leadership
- Prioritization
Qualifications
- BS in Computer Science
About Sumerge
sumerge.comSumerge is a technology and consulting firm that specializes in digital transformation, providing solutions in software development, business intelligence, and cloud services. The company focuses on leveraging innovative technologies to enhance operational efficiency and drive growth for its clients across various industries. Sumerge's team of experts is dedicated to delivering tailored solutions that meet the unique needs of businesses, ensuring a seamless integration of technology into their operations.
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