Customer Experience Operations Manager

LearnUpon(1 year ago)

HybridFull TimeSenior$90,000 - $110,000Revenue Operations

About this role

LearnUpon seeks a Customer Experience Operations Manager to support and optimize the company's customer success and revenue operations. The role involves strategic planning, data analysis, process improvement, and cross-functional collaboration to enhance customer retention and growth.

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Required Skills

Excel
SQL
CRM
Data Analysis
Customer Success
Revenue Operations
Forecasting
Process Improvement
KPIs
GTM Strategies

About LearnUpon

learnupon.com

LearnUpon is a cloud-based learning management system (LMS) that helps organizations deliver, manage, and track training for employees, partners, and customers. The platform supports course creation and import (SCORM/xAPI), blended learning, assessments, certification, e-commerce, multi-tenant portals and robust analytics and reporting, with many integrations to HR and business systems. Designed for ease of deployment and scale, LearnUpon targets mid-market and enterprise customers who need multilingual, branded learning experiences and strong learner-management workflows.

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