Customer Success Manager, Named Accounts

Asana(1 month ago)

HybridFull TimeSenior$125,360 - $168,484 (estimated)Customer Success

About this role

The Strategic Customer Success Manager will partner with Asana’s largest enterprise customers to ensure successful deployment, wide adoption, and ongoing business value realization. The role acts as a trusted advisor across the customer lifecycle, advocates customer needs internally, and collaborates with cross-functional teams to influence product and go-to-market decisions. This position is based in London with an office-centric hybrid schedule.

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Required Skills

Customer Success
Account Management
Enterprise Accounts
Stakeholder Management
Executive Engagement
Onboarding
Change Management
Workflow Design
Business Reviews
Roadmap Consulting

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About Asana

asana.com

Asana is a cloud-based work management platform that helps teams organize, track, and manage projects, tasks, and workflows. It offers task lists, boards, timelines, calendars, goals, automation rules, reporting, and integrations with popular tools like Slack, Google Drive, and Microsoft Teams. Asana serves organizations from small teams to enterprises with admin controls, security features, and analytics. Teams choose it for its intuitive interface, flexible workflows, and strong collaboration capabilities.