Strategic Customer Success Manager, In-Store

DoorDash Mexico(13 days ago)

HybridFull TimeSenior$123,399 - $165,715 (estimated)Customer Success

About this role

A Strategic Customer Success Manager on DoorDash’s In Store team manages relationships with the company’s largest In-Store customers for the SevenRooms platform. The role serves as a trusted advisor and strategic partner to hospitality operators, helping them realize measurable business impact and long-term growth from the platform. It is a cross-functional position that supports customer adoption and success across multi-location enterprise customers.

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Required Skills

Account Strategy
Customer Retention
Executive Communication
Data Analysis
Stakeholder Management
Cross-Functional Collaboration
Onsite Engagement
Strategic Advising

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.