Talkdesk

Strategic Partner Account Director, Public Sector

Talkdesk(27 days ago)

Salt Lake City, UTOnsiteFull TimeDirector$150,000 - $180,000Partnerships
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About this role

The Strategic Partner Account Director at Talkdesk is responsible for accelerating adoption of the company’s AI-powered CCaaS platform by growing and strengthening its partner ecosystem. The role focuses on positioning Talkdesk as a trusted provider for enterprise and public-sector customers through strategic partner relationships and collaboration across functions. It aims to establish repeatable partner-influenced revenue engines and drive market expansion.

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Required Skills

  • Strategic Partnerships
  • Executive Engagement
  • Partner Enablement
  • GTM Planning
  • Co-Selling
  • Negotiation
  • Revenue Growth
  • Pipeline Management
  • Salesforce
  • Cross-Functional Leadership

+6 more

Talkdesk

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.

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