Strategic Support Associate, Service Desk
Jackson(1 month ago)
About this role
Jackson’s Strategic Support Program (SSP) hires Strategic Support Associates to provide on-demand staffing across the organization as part of a talent pipeline. The Service Desk SSA is part of the Associate Technology Operations Service Desk, serving as a central liaison between users and IT while supporting IT operations and program improvements. This is a part-time hourly role operating within standard weekday service desk hours.
Required Skills
- Customer Service
- Troubleshooting
- Incident Management
- Ticketing
- Active Directory
- Microsoft Office
- Windows 10/11
- MacOS
- Mobile Devices
- Communication
+4 more
Qualifications
- Enrolled In 2- or 4-Year IT Program
About Jackson
jackson.comWe are committed to helping clarify the complexity of retirement planning—for everyone. Learn more about Jackson, and how we can help reduce the confusion that complicates your plans.
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