Success Coach

Multiverse(1 month ago)

HybridFull TimeMedior$59,158 - $80,054 (estimated)Operations

About this role

As a Post-Gateway Success Coach at Multiverse, you will support apprentices in their preparation for the End Point Assessment (EPA), ensuring they remain engaged, motivated, and equipped for success. Responsibilities include monitoring apprentice engagement, facilitating 1:1 support, managing post-gateway communication, and collaborating with the Certification Operations team to forecast exam volumes and address resubmission needs. You will also analyze trends in apprentice queries and insights to improve pass rates while fostering positive relationships and a data-driven approach to measure successful outcomes.

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Required Skills

Coaching
Communication Skills
Mentoring
Stakeholder Management
Data-Driven Approach
Problem Solving
Continuous Improvement
Engagement Monitoring
Administrative Simplification
Passion for Learning

+6 more

About Multiverse

multiverse.io

Multiverse is an upskilling platform focused on enhancing tech skills for the workforce of the future. The company specializes in delivering professional apprenticeships that aim to boost productivity and develop talent in AI and technology sectors. By fostering an environment where technology skills unlock potential, Multiverse prepares individuals for dynamic job opportunities in an evolving job market.