Support Engineer 2 - Service Manager - Cloud Applications /SaaS
Blue Yonder(1 month ago)
About this role
The role focuses on enhancing process execution and ensuring accuracy, with responsibilities that include managing incidents, coordinating release processes, and preparing customer reviews. This position requires collaboration with delivery teams and a commitment to continuous improvement in problem and service management.
Required Skills
- Incident Management
- Change Management
- Problem Management
- SLAs
- Process Improvement
Qualifications
- ITIL Foundation Certification
- Lean Six Sigma Knowledge
About Blue Yonder
blueyonder.comTransforming supply chains through an end-to-end platform for planning, execution, commerce and returns.
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