IT Incident Management Analyst II
Duckard(2 months ago)
About this role
An IT Problem Management Specialist at Teleperformance who oversees IT problem investigations, analyzes incident trends, and supports continuous improvement to minimize service interruptions and improve service quality. The role operates within established standards, develops process efficiencies, and may include team leadership responsibilities.
Required Skills
- Problem Management
- Root Cause
- Incident Analysis
- Reporting
- Process Improvement
- Service Quality
- Team Leadership
- Proactive Monitoring
Qualifications
- University Degree
About Duckard
tp.comTP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.
View more jobs at Duckard →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Duckard
Similar Jobs
IT Problem Analyst
St. Luke's Hospital(4 days ago)
Incident Problem & Change Management Analyst
Petroleum News Alaska North Slope oil gas Cook Inlet(1 month ago)
Incident & Problem Management
DXC Technology(1 month ago)
IT PROBLEM & INCIDENT COORDINATOR
BDC(19 days ago)
Enterprise Incident & Problem Management Analyst
FIS(2 months ago)
IT Service & Incident Analyst
Global Payments(1 month ago)