Support Engineer Level 2

New Era Technology(1 month ago)

Stoke, New Zealand, Nelson, New ZealandOnsiteFull TimeMedior$69,585 - $94,141 (estimated)IT Support

About this role

On-site IT Support role based in Stoke and Nelson serving the education sector as the primary point of contact for IT issues. The position involves face-to-face client interaction, working through a ticket board, collaborating with teams, and supporting daily operational needs while participating in ongoing professional development.

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Required Skills

Troubleshooting
Hardware Support
Software Support
Network Support
Server Deployment
Server Maintenance
System Monitoring
IT Security
Compliance
Client Collaboration

+11 more

Qualifications

NZ Citizen Or Permanent Residency
NZ Driver's License (Full Or Restricted)
Degree In IT
Fortinet Certification
Cisco Certification
Microsoft Certification
VMware Certification

About New Era Technology

neweratech.com

New Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.