Support Engineer – Salesforce Certified (Temp-To-Hire)

Litify(13 hours ago)

United StatesOnsiteTemporaryJunior$60,000 - $80,000Customer Success

About this role

Litify is seeking a Support Engineer (Tier 1) to join their Customer Success team on a temporary basis. The role involves assisting customers with Salesforce and Litify product issues, troubleshooting, and creating knowledge resources. It offers a dynamic environment focused on technical support within the legal technology industry.

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Required Skills

Salesforce
Troubleshooting
Customer Service
Automation
Knowledge Base
Product Support
Salesforce Service Cloud
Configuration
Problem Solving
Communication

About Litify

litify.com

Litify is a legal technology company that provides a high-performance matter and practice management platform built on Salesforce to help law firms, corporate legal teams, and government agencies manage cases from intake through resolution. The platform centralizes case management, digital intake, document automation, billing and payments, workflow automation, and analytics to boost efficiency and productivity. Litify is configurable and integrates with partner apps and existing systems, offering dashboards and reporting for data-driven decisions. It’s aimed at organizations looking to scale operations, streamline administration, and improve client service across complex legal workflows.

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