Support Manager
Rightsline
About this role
A Support Operations Manager at a SaaS company leads enterprise support functions, focusing on SLA governance, incident management, reporting, and team leadership to ensure high customer satisfaction and performance optimization for global clients.
Skills
About Rightsline
rightsline.comRightsline is a rights and royalties software platform that helps content and IP owners manage, simplify, and maximize IP commerce. Its cloud SaaS solution centralizes rights and contract management, automates royalty calculations and payments, and delivers reporting and analytics across licensing, distribution and monetization channels. Trusted by global media owners, studios, publishers and licensors, Rightsline reduces manual work, supports compliance and accelerates revenue recognition. The platform emphasizes configurable workflows, integrations with existing systems, and audit-ready security for scalable enterprise use.
About Rightsline
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Rightsline.
Salary
$60k – $90k
per year
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